FAQs

Payment

[tg_accordion title=”Are there any extra fees that I will have to pay on top of the listed price?” close=”1″] Each tour specifies what is included and excluded. In general, gratuities are welcome at one’s discretion. [/tg_accordion]

[tg_accordion title=”Should I print a receipt to show the tour guide?” close=”1″]No, this is not a requirement. Our tours are fully escorted, vouchers associated with what is included in the tour details are handled by your Discoverer’s Trail team.   [/tg_accordion]

[tg_accordion title=”How much does it cost to do a private tour?” close=”1″] We welcome enquiries for private tours and offer an optimum price guarantee. [/tg_accordion]

Preparation

[tg_accordion title=”What should I wear?” close=”1″]We offer advice as appropriate related to tour locations, seasons, etc. Always feel free to make contact with our friendly staff for further assistance. [/tg_accordion]

[tg_accordion title=”What do I need to bring?” close=”1″] A positive attitude is always welcome! But more seriously we offer advice as appropriate to the tour’s activities. [/tg_accordion]

[tg_accordion title=”Should I get health and travel insurance before leaving?” close=”1″]Most certainly yes! Travel and health insurance is always advisable. Discoverer’s Trail can assist in this regard as necessary, but having a local agent is a bonus.[/tg_accordion]

Reservation

[tg_accordion title=”What is your refund policy?” close=”1″]Refer to our Terms & Conditions.[/tg_accordion]

[tg_accordion title=”Do you offer 30 days money back guarantee?” close=”1″]Refer to our Terms & Conditions.[/tg_accordion]

[tg_accordion title=”Do I have to make a reservation?” close=”1″] Yes. Prior reservations are a necessary requirement to ensure your booking is honoured.  [/tg_accordion]